How to conduct CDD on a Customer

How to conduct CDD on a Customer

Step-by-Step Guide: How to Perform an Individual Customer Due Diligence (CDD) Check using the CDDCheck Database

Welcome to the how-to section of our website! We are excited to have you here and help you make the most of your experience.

Are you looking for a step-by-step guide on how to use the CDDCheck Database?

Well, you’ve come to the right place! In this guide, we’ll walk you through the process of performing a Customer Due Diligence (CDD) check on an individual person.

By following these simple steps, you’ll be able to leverage the power of the CDDcheck Database to gather important information and ensure compliance with regulations. Let’s dive in and get started!


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Customer Due Diligence Search Person

Step 1.

To access the Customer Due Diligence Search Person tab, navigate to the Products menu located on the left-hand side panel of your screen and select it.

Step1 guide for CDD check
Customer's Personal Details and Information

Step 2:

Please fill in the necessary fields with the customer’s personal details and information. It is recommended to provide as much information as possible, ensuring that at least the first name, surname, and date of birth are included.

Customer details
Additional Search Filters (Optional)

Step 3:

In this step, you have the option to check for Politically Exposed Persons (PEP) or perform a PEP level search. If you are unfamiliar with what a PEP is, you can refer to our blog that explains it in detail here.

Additionally, if you have a specific address associated with your customer that you would like to check against, there is an optional drop-down menu for entering this information.

CDD search filters
Search Results Congratulations, No Results Found

Step 4:

If the search you have conducted produces a message stating “Congratulations! No results found,” similar to the image below, it means that you have carried out the necessary compliance checks and no matching records were found for the individual.

At this point, you can conclude the search and store the results in the customer’s file for future reference during compliance checks.

Search results no result found


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Positive Search Results.

Step 5:

When you receive a positive search result, it will be displayed as a brief overview on the page, similar to the image below. This overview may show information for a single individual, as shown in the image, or it may present multiple individuals that require further research.

In the case of a single individual, you will be provided with relevant details and findings related to the person’s background, such as their name, date of birth, address, and any associated risk factors. Take the time to review this information carefully.

If the search result presents several individuals, it means that further investigation is necessary to determine the correct match. In such cases, you should delve deeper into the details of each individual to identify the correct person.

Remember to thoroughly examine the search results and evaluate any potential risks associated with the individual(s) found. This will assist you in making informed decisions regarding compliance and due diligence procedures.

positive search results
Detailed Overview

Step 6:

To access more detailed information about the individual, simply click on the highlighted name of the individual (as shown in the image above). This action will lead you to a comprehensive overview that includes multiple sections of information. These sections may cover aliases, reputation risks, sanctions, and more.

By exploring these sections, you can gain a deeper understanding of the individual’s background and potential risks associated with them. Pay close attention to details such as any known aliases they might have used, any reputation-related risks or concerns, and any sanctions that may be applicable.

This detailed overview will provide valuable insights for your due diligence process, enabling you to make informed decisions regarding compliance and risk management.

That concludes our step-by-step guide on carrying out a CDD check on an individual person using our CDDCheck Database. We hope you found this guide informative and helpful. If you have any further questions or need additional assistance, please don’t hesitate to reach out.

If you want a to check out our step by step guide on assessing each section of the comprehensive results page you can find it here.